“Influence the conversation and you'll influence the business relationship. Influence the business relationship and you'll influence the outcome you desire.”
Learn about the book - Relationship Economics (Wiley, 2008) by David Nour
Do you network or
do you build lasting business relationships?
Ask anyone about "networking" and they're likely to describe it as a necessary evil, or a must to find a job, your way around a new city, industry, role, customers or suppliers. By definition, the overall concept of "net-working" conveys a chore and something many feel that they have to-do versus the development of a set of business relationship skills instrumental to personal and professional development. It's also one letter away from "not-working!"
Conversely, ask them about "business relationships" and they use terms such as trust, influence, long term and a deep sense of mutual benefit. Having read over 100 books on interpersonal business relationships and collaborating with social networking thought-leaders around the world, most of the content in the market today is focused on the art of building business relationships - how to get and give business cards, build your "networking survival guide" or become a "conference commando." The science is often - well, too academic.
What is missing is a hybrid approach - more specifically, the systematic, quantifiable transformation of an individual, a team or an organization's most valuable business relationships into business development success, world-class customer service, and project management performance. Through the Strategic Relationship Planning™ (SRP) process, our team has developed business relationship matrix, indices, and scorecards intended to redefine ROI as a Return on Involvement™, Return on Influence™, Return on Integration™, and Return on Image™. In short, a return on business relationship investments toward getting things done!
For an overview of Relationship Economics, listen to this interview
of David Nour, business relationship expert with
Referal Coach
Bill Cates:
Business relationship and social networking best practices for corporations,
associations and entrepreneurs from business relationship expert David Nour.
Consulting, speaking, training, and a complete line of educational products
to drive business and talent development success.