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I spend a couple of hours each day following hyperlinks from various posts on Twitter, and a dozen or so interesting blogs I keep up with. With the absolute information overload and 200+ emails / day that I receive, it really has become a “pruning” job – don’t keep up with it and whether in the inbox or on the Blackberry, it gets overwhelming quickly.
As such, a couple of years ago, I immersed myself into Macros and Rules in MSFT Outlook – this subject line, goes into that folder; emails from this address go into here; any of these words in the subject or body of the email, DELETE!
So, when I came across this article on Best Practices in Writing Email Subject Lines, I couldn’t help but to not only be intrigued, but wanted to share it as well.
Three tips for you on your Digital Etiquette:
- Let’s use email for facts, not opinions!
- If I have to scroll your email, please pick up the phone and call me!
- Let’s stop cc’ing 15 people and then reply with “Thanks!”; no, “Thank You”; no, I insist “Thank You!”
What have you found to be effective in your email communication?
Here is one more for the list:
Put “Action Required” with the due date in the subject line, if you expect people to take action on your email.