January 25th, 2008

Friday Fun - 9 Things You Never Knew…

If you’re new here, you may want to subscribe to our RSS feed. Or, join our email list and get a free audio gift. Thanks for visiting!

  1. 40% of McDonald’s profits come from the sales of Happy Meals
  2. On average, people fear spiders more than they do death
  3. 315 entries in Webster’s 1996 dictionary were misspelled
  4. The past-tense of the English Word “dare” is “durst”
  5. Most lipstick contains fish scales
  6. Dr. Seuss pronounced his name “soyce”
  7. There are 318,979,564,000 possible combinations of the first four moves in Chess
  8. Rubber bands last longer when refrigerated
  9. Thirty-five percent of the people who use personal ads for dating are already married
Tag Your FavoritesThese icons link to social bookmarking sites where readers can share and discover new web pages.
  • BlinkList
  • del.icio.us
  • digg
  • Furl
  • NewsVine
  • YahooMyWeb
January 16th, 2008

Rules For Relationships

Reputation Capital at work, compliments of Phil Cannon, a 40+ year Xerox sales executive in the Los Angeles area: 

AUTHENTICITY and TRUST-BUILDING

  1. Always return every single call —ALWAYS —regardless of consequences!…BE ACCESSIBLE.
  2. Exceed expectations of callbacks—BEAT THE FORECAST.
  3. Keep everyone posted on all matters all the time—everyone on same page.
  4. Be an honest broker—STANDUP GUY….make deals, keep deals …keep inside info down-low.
  5. Build alliances within organizations versus seek breakage and conflict….compliment co-workers and peers….LEADERS ARE POSITIVE..
  6. Admit lack of knowledge immediately and seek resources: knowing the answers not nearly as important as finding the answers promptly; FOLLOW-UP EVERY SINGLE TIME, even if it is to say no progress yet, but working.
  7. Check after delivering answers to see if it worked as predicted….NEVER GET SURPRISED BY FINDING OUT YOU WERE WRONG….you will be often if you take risks….be your own best DEVIL’S ADVOCATE.
  8. Call people spontaneously to say Hi or invite to lunch for no reason….have them know you like them as people….stop by to just say Hi.
  9. When not talking business, let them know WHO YOU ARE….people like people that are open, positive, have interests, vulnerable, funny, mostly honest.
  10. BE AUTHENTIC;  people remember and connect conflicting information, discrepancies in facts, contradictions….you do not have to remember your lies if you tell the truth and are true to yourself and others…we have no reasons to hide anything if we like ourselves and like what we do…
  11. Always try to listen more than talk; listen for values, principles, personal preferences, dreams, fears, hopes, vision—-not just requirements.  Get to the person, not just the position…..what does he/she need to accomplish/ achieve?    BECOME A STAKEHOLDER.
  12. Ask questions….if it seems too personal, preface your concern to get approval and permission before going there conversationally ….go there earlier than later.
  13. Create situations where your follow-up is necessary in order to create more interaction plus examples of  timely responsiveness….build a box for yourself.
  14. Have outcomes match expectations in most things or announce variance in advance….
  15. The conversation is more important than the pitch…try to connect them….tell stories, refer to other similar situations, bring meaning to the exchange….
  16. PROJECT PERSONAL POLICIES:
    1. Sell as if it is your best friend;
    2. Sell as if you will see them years from now and you do not want to hide or apologize…..you want people to be happy to see you years later, not think you a pariah for cheating them financially or selling selfishly…SERVICE THE SALE.
  17. Give them BIG PICTURE OF YOUR EMPLOYER AND MARKET….provide with inside scoops of company and leaders…..showcase Mulcahy’s humble human approach every chance you get—she is one of a kind….ICONIC.
  18.  Admit mistakes; BE ACCOUNTABLE….they know we are human, forget trying to be perfect….NEVER HAPPENS.
  19. Seek to CONNECT PEOPLE:  referrals, introductions, lunch with 2 clients  with something in common; create synergies among clients/ customers to add value..
  20. Do what you say you are going to do—-earlier than later….give instant gratification to stakeholders if no negative consequence to you.
  21.  Get your partner to DO SOMETHING—create reciprocation and project ownership  ….REQUIRE action…it cements partnership.
  22. Counting comp $$ before a deal gives you a bias which risks you perhaps not to fulfill the requirement by overkill hog ; if you do not count $$$ but fulfill the need,  you make ka-ching and keep your INTEGRITY so you do serial deals over time….SMART SELFISH…..
Tag Your FavoritesThese icons link to social bookmarking sites where readers can share and discover new web pages.
  • BlinkList
  • del.icio.us
  • digg
  • Furl
  • NewsVine
  • YahooMyWeb
January 14th, 2008

Market to the Influenced!

What’s the best way to spread a viral campaign as widely as possible?  Some hold to the idea of courting ‘key influencers.’ There is research that contradicts this idea before, but more evidence is out this week that confirms that the influencer matters less than the influenced. 

Science News online reports on recent research by two social network theorists, Duncan J. Watts of Columbia University and Peter Sheridan Dodds of the University of Vermont in Burlington. The researchers tested the conventional wisdom, that,

experts on a subject who love to talk… can convince dozens of others of their opinions. An excellent sales strategy, then, would be to find those few critical people, persuade them of the value of your product, and leave it to them to convince others.

Sounds good, but is it true?

The researchers compared how far an idea would spread depending on whether it started with a random individual or with an influential individual who was connected to a lot of other individuals. They found that highly influential individuals usually spread ideas more widely, but not very much more widely.  More important than the influencers, the researchers found, were the influenced. Once an idea spread to a critical mass of easily influenced individuals, it took hold and continued to spread to other easily influenced individuals.

Dodds compares the spread of ideas to the spread of a forest fire. When a fire turns into a conflagration, no one says that it was because the spark that began it was so potent… Instead, a fire takes off because of the properties of the larger forest environment: the dryness, the density, the wind, the temperature. 

So what’s the take away? “The best way to increase the odds of person-to-person transmission of an idea is to make it a good idea… Some things are just fun to talk about.” One of my favorite quotes by Seth Godin is to simply “be remarkable - that which is worthy of remark!”

Tag Your FavoritesThese icons link to social bookmarking sites where readers can share and discover new web pages.
  • BlinkList
  • del.icio.us
  • digg
  • Furl
  • NewsVine
  • YahooMyWeb
January 7th, 2008

How Relationship-Centric Are You?

If you think of your broad-based business constituents, I doubt you will find anyone who will argue with the notion that relationships are important, intentional, strategic, and thus quantifiable. Focusing on how to identify, build, nurture and leverage those relationships to maximize execution, performance and results will become a sustainable differentiator in 2008 and beyond.

I would submit that a relationship-centric DNA is habitual. Mastering everyday relationship development habits can create a lifetime of success.

Four critical catalysts will define what we believe are a set of unique traits identifiable by your social style:

Read the rest of this entry »

Tag Your FavoritesThese icons link to social bookmarking sites where readers can share and discover new web pages.
  • BlinkList
  • del.icio.us
  • digg
  • Furl
  • NewsVine
  • YahooMyWeb
January 7th, 2008

Difficult Conversations

Think of a recent critical conversation you’ve had that went poorly – what was it about? Why was it critical? What were the facts? What story played in your mind? What feelings did it generate? Did you use silence or violence to handle the situation?

I recently taught a class as part of Emory University’s MBA program on Difficult Conversations. It reiterated some fundamental skills that may prove to be very viable in 2008 and beyond. The discipline of crucial conversations and one’s ability to influence without authority is a key skill in business yesterday, today and tomorrow.

Read the rest of this entry »

Tag Your FavoritesThese icons link to social bookmarking sites where readers can share and discover new web pages.
  • BlinkList
  • del.icio.us
  • digg
  • Furl
  • NewsVine
  • YahooMyWeb
January 7th, 2008

Happy 2008 by Alan Weiss…

May the New Year:

  • Bring you the confidence to know when you’re right and to admit when you’re wrong.
  • Present more discretionary time than ever before.
  • Provide insights that enable you to live a more productive life.
  • Heal old wounds.
  • Create a brand new, impassioned hobby.
  • Take you to places you’ve never seen before.
  • Return you to some of your favorite places.
  • Sharpen your senses so that you have fewer unpleasant surprises.
  • Allow deep passions to be justified and fulfilled.
  • Play the songs that take you back to the happiest times of your life.
  • Make you laugh out loud, no matter who is nearby.
  • Deepen your friendships.
  • Foster understanding and alleviate guilt.
  • Deliver three fine options for every decision.
  • Allow you to taste as much wine as you dare.
  • Paint an occasional sunrise and sunset that you will never forget.
  • Treat you to an accolade or award from those you respect the most.
  • Challenge you, so that you thrive while succeeding and learn while failing.
  • Tease you with hint of even better things to come next year.
  • Enable you to love without limit or restraint.

Happy New Year, to this community of enlightenment.

== Alan

© Alan Weiss 2008. All rights reserved.

Tag Your FavoritesThese icons link to social bookmarking sites where readers can share and discover new web pages.
  • BlinkList
  • del.icio.us
  • digg
  • Furl
  • NewsVine
  • YahooMyWeb